Privacy policy.
This Privacy Policy ("Policy") describes how Starrship Designs (“we," "us," or "our") collects, uses, and protects the personal information you provide when using our website and services. We are committed to safeguarding your privacy and ensuring that your personal information is handled securely and in accordance with applicable data protection laws. By using our website, you consent to the practices described in this Policy.
Information We Collect
a. Personal Information: We may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details when you place an order or create an account on our website.
b. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and website usage data. This information is collected automatically through cookies and similar technologies.
How We Use Your Information
a. Order Processing: We use your personal information to process and fulfill your orders, including shipping, delivery, and customer support.
b. Account Management: If you create an account, we use your information to manage your account, provide personalized features, and communicate with you about your account and our services.
c. Marketing Communication: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt-out of receiving these emails at any time by following the unsubscribe instructions provided in the email.
e. Legal Compliance: We may use your personal information to comply with applicable laws, regulations, or legal processes, or to respond to valid requests from public authorities.
Information Sharing
a. Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are contractually obligated to protect your personal information and are prohibited from using it for any other purpose.
b. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and provide choices regarding your personal information.
Data Security
a. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
b. You are responsible for maintaining the confidentiality of your account credentials and ensuring the security of your personal information.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by us. This Policy does not apply to such third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these third parties before providing any personal information to them.
Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete that information.
Your Rights
You have certain rights regarding your personal information, including the right to access, update, correct, or delete your information. You may also have the right to object to certain data processing activities or to restrict the use of your personal information. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided at the end of this Policy.
Changes to the Policy
We reserve the right to modify or update this Policy at any time. We will notify you of any material changes by posting the updated Policy on our website. Your continued use of our website after any modifications to this Policy constitutes your acceptance of the revised Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at starrshipdesigns@gmail.com.
Last updated: 06/09/2023
Terms Of Service.
These Terms of Service ("Terms") govern your use of our website and services. Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree with any part of the Terms, then you may not access the website or use our services.
General Terms
a. Age Requirement: By using our website, you confirm that you are at least 18 years old or have obtained parental/guardian consent to use our services.
b. Account Information: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password.
c. Prohibited Activities: You agree not to use our website or services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our website or interfere with any other party's use and enjoyment of it.
Product Information
a. Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that the product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
b. Pricing and Availability: All prices are displayed in the currency specified on our website and are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice. We also reserve the right to limit the quantities of any products that we offer.
Ordering and Payment
a. Ordering: Placing an order on our website constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
b. Payment: We accept various payment methods, as specified on our website. By providing your payment information, you represent and warrant that you have the legal right to use the chosen payment method.
c. Order Confirmation: Upon placing an order, you will receive an email confirming the receipt of your order. This email does not constitute acceptance of your order but acknowledges that we have received your request.
Shipping and Delivery
a. Shipping: We will make every effort to ship your order within the estimated timeframe specified on our website. However, we cannot guarantee delivery dates, as they depend on various factors beyond our control, such as shipping carriers and customs procedures.
b. Delivery Address: You are responsible for providing an accurate and complete delivery address. We will not be liable for any delays or failed deliveries resulting from an incorrect or incomplete address provided by you.
c. International Orders: For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country's authorities. These additional charges are not included in the product price or shipping cost and are your sole responsibility.
Returns and Refunds
a. Return Policy: Please refer to our Return Policy, which outlines the terms and conditions for returning products and seeking a refund or exchange.
Intellectual Property
Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not permit you to modify, reproduce, distribute, or commercially exploit any part of our website without our prior written consent.
Limitation of Liability
a. To the maximum extent permitted by law, Starrship Designs and its affiliates shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of our website or services.
b. In no event shall our total liability exceed the amount paid by you, if any, for the products or services purchased from us.
Indemnification
You agree to indemnify and hold harmless Starrship Designs, its affiliates, employees, agents, and representatives from any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with your use of our website, violation of these Terms, or infringement of any rights of third parties.
Modifications to the Terms
We reserve the right to update, change, or replace any part of these Terms at any time, without prior notice. It is your responsibility to check this page periodically for changes. Your continued use of our website after any modifications constitutes acceptance of the revised Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of United States of America/ State of Ohio. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in United States of America/ State of Ohio.
If you have any questions or concerns about these Terms of Service, please contact us through the contact information provided on our website.
Last updated: 06/06/2023
Return Policy.
Thank you for choosing our products/services. We want to ensure your complete satisfaction, and as part of that commitment, we have implemented a 5-day return policy. This policy outlines the terms and conditions for returning a product/service and seeking a refund or exchange within a specified time frame.
Eligibility:
a. To be eligible for a return, the product/service must be in its original condition, unused, and with all original packaging, tags, and accessories intact.
b. Some products/services may be exempt from this return policy due to their nature or specific restrictions. Such exceptions will be clearly communicated at the time of purchase.
Return Timeframe:
a. You have 5 calendar days from the date of receipt to initiate a return request.
b. Returns requested after the 5-day period may be accepted at our discretion, subject to additional terms and conditions.
Return Process:
a. To initiate a return, please contact our customer support team via email within the designated timeframe.
b. You will be required to provide relevant details, such as the order number, product/service information, and reason for the return.
c. Our customer support team will guide you through the return process and provide you with any necessary instructions, including the return address and any applicable shipping instructions.
Return Shipping:
a. The customer is responsible for the return shipping costs unless the return is due to an error on our part or a defective product/service.
b. We recommend using a reliable shipping method with tracking and insurance for the returned item(s).
c. Any shipping charges incurred during the initial purchase are non-refundable.
Refund or Exchange:
a. Upon receiving the returned item(s) and verifying their condition, we will process the refund or exchange, as per your request.
b. Refunds will be issued using the original payment method used for the purchase.
c. If you opt for an exchange, the new item(s) will be shipped to you once the return is processed.
d. Please note that any price differences between the returned item(s) and the exchanged item(s) may need to be settled separately.
Exceptions and Limitations:
a. Certain items, such as personalized products may not be eligible for return or refund. This will be clearly communicated at the time of purchase.
b. Returns requested outside the specified timeframe may be accepted at our discretion, subject to additional terms and conditions.
c. We reserve the right to refuse returns that do not meet the eligibility criteria or are in violation of our terms and conditions.
Please note that this return policy is subject to change without prior notice. We encourage you to review the policy each time you make a purchase. If you have any questions or need further assistance regarding our return policy, please contact our customer support team. We are here to help!
Thank you for your understanding and cooperation.